Previous incidents

14:11 - Authentication & Platform Availability Disruption

On February 12–13, Delogue experienced a significant service disruption that prevented users from logging into the platform and temporarily impacted availability.

What Happened
During scheduled infrastructure maintenance intended to improve performance and stability, an issue occurred while rolling back a change. An incorrect configuration was introduced into one isolated platform instance during the rollback process.
Although the in...

es.delogue.com recovered.

es.delogue.com recovered.

The issue has been mitigated for now, and we’re sorry for any disruption this may have caused. We’re taking this opportunity to strengthen the system and improve its resilience going forward.

Data has been recovered. Our support team will reach out directly to you if there was any data that needs manual review. This issue has been resolved.

Email links to styles - Issue resolved

The fix has been successfully deployed and tested. Style links now work correctly for all supplier and Designer users.
Previously, accessing a direct style link would cause the page to reset to the first style in the list. This has been resolved and email links now display the intended style as expected.

If you experience any issues, please contact our support team.
Thank you for your patience.