Previous incidents

The issue has been mitigated for now, and we’re sorry for any disruption this may have caused. We’re taking this opportunity to strengthen the system and improve its resilience going forward.

Data has been recovered. Our support team will reach out directly to you if there was any data that needs manual review. This issue has been resolved.

Email links to styles - Issue resolved

The fix has been successfully deployed and tested. Style links now work correctly for all supplier and Designer users.
Previously, accessing a direct style link would cause the page to reset to the first style in the list. This has been resolved and email links now display the intended style as expected.

If you experience any issues, please contact our support team.
Thank you for your patience.